Managed Database ServicesYour Database.
Our Responsibility.
When they fail, performance drops, systems stop, and risk increases quickly. Keeping them stable requires consistent attention, proactive management, and the right level of expertise.
Where we come in
Reliable, secure, and consistently performing systems.
We provide managed database services designed to keep your environment stable.
The focus is simple, prevent issues where possible, resolve them quickly when they occur, and ensure your systems continue to operate as expected.
The focus is simple, prevent issues where possible, resolve them quickly when they occur, and ensure your systems continue to operate as expected.
Reliability and uptime
We monitor, maintain, and support your databases to reduce the likelihood of failure and ensure continuity when issues arise.
Performance optimisation
We identify and resolve performance bottlenecks, improving responsiveness and stability across your systems.
Proactive maintenance
We manage patching, upgrades, and preventative work to reduce future risk and avoid avoidable incidents.
Expert support
You work directly with experienced database engineers who can diagnose and resolve issues without delay.
A range of database technologies.
We add value by improving reliability, reducing risk, and giving your business direct access to senior database expertise. If you are still weighing platforms, or want an independent view before committing to one, start with our database consulting services.
Microsoft SQL Server support
Senior SQL Server engineers keep instances stable and supported. Preventative maintenance is actually done: backups verified by restoring them, integrity checks, index and statistics maintenance, and a patch cadence that is agreed and kept. We also plan and run upgrades and migrations, including estates still running versions that have left Microsoft's extended support.
- 24/7 support and managed DBA services
- Performance tuning: execution plans, blocking and wait statistics
- Availability groups, failover clustering and log shipping, tested
- Health checks, upgrades and migrations
Oracle Database support
Oracle rewards discipline and punishes drift. We keep licensed estates healthy and compliant: an agreed schedule for Critical Patch Updates, RMAN backups proven by restore tests with a measured recovery time, Data Guard switchovers exercised deliberately rather than attempted first under pressure, and continuous review of wait events and top SQL. We document the edition and design per database, because Standard Edition needs a different playbook to Enterprise Edition.
- 24/7 support and managed DBA services
- RMAN backup, recovery and restore testing
- Data Guard, high availability and disaster recovery
- Capacity, housekeeping and licence-aware operations
PostgreSQL support
PostgreSQL is free to download and expensive to neglect. We run production Postgres without the guesswork: autovacuum tuned per table where the workload demands it and bloat measured rather than guessed, base backups plus write-ahead log archiving for point-in-time recovery, streaming replication with tested failover, and major-version upgrades planned before community support runs out. The same judgement applies on managed cloud services, where server administration is handled but database decisions remain yours.
- 24/7 support and managed DBA services
- Vacuum, bloat and storage growth under control
- Point-in-time recovery, drilled and measured
- Query plans, indexing strategy and configuration tuning
Managed and remote DBA support
Your databases run by senior DBAs: monitoring, maintenance, patching and on-call support, under one predictable monthly fee. You deal directly with the engineer who knows your estate. There is no service desk and no escalation loop between you and the person who can actually fix the problem.
- Direct access to a named senior DBA
- Monitoring, maintenance and patching
- Agreed response commitments, reported against
- One fixed monthly fee, scope agreed upfront
Performance tuning and health checks
Query, index and configuration tuning to remove bottlenecks and stabilise performance, plus independent health checks covering configuration, capacity, security and resilience. A health check produces a clear picture of where an estate stands and a prioritised list of what to fix first.
- Execution plans, blocking and wait analysis
- Indexing strategy and configuration review
- Capacity and growth assessment
- Prioritised findings you can act on
Migrations and upgrades
Version upgrades, platform migrations and cloud moves with minimal downtime. The technical work is well understood; the risk sits in the preparation. Compatibility assessment, a test environment on the target, query performance compared before and after, and a rehearsed cutover that leaves the original instance intact until the new one has proven itself.
- Compatibility assessment before anything moves
- Test environment with production-like data
- Query performance compared across versions
- Rehearsed cutover with a real rollback path
Further reading
More on database support.
Direct access,
no handovers.
Most support models rely on layered structures. Issues move through service desks and escalation paths before reaching the right level of expertise.
"We remove that friction."
Our approach is built around direct access and shared expertise. You engage with experienced engineers who understand your environment, supported by a broader team to ensure continuity and depth when needed.
There are no unnecessary handovers, and no delays caused by process-heavy workflows.
Commercial model
Predictable, fixed monthly pricing.
Fixed monthly model
One predictable fee covers ongoing support and all the work required to maintain and improve your environment. No surprises.
Fixed monthly model
No unexpected costs
Because the scope is agreed upfront, you are never billed for issues that arise or maintenance work that is simply part of the job.
No unexpected costs
Better long-term planning
Consistent costs make it easier to plan and budget. You know exactly what you are getting and what it will cost, month after month.
Better long-term planning
Worth a conversation.
If your current support model feels slow, reactive, or overly complex, we can walk through your environment and show how we would approach it.