PREMIUM SERVICES THAT EVERY BUSINESS CAN AFFORD

RadixTrie offers specialist database, change data capture (CDC) replication and data analytics support. If you’re running Oracle, Microsoft SQL Server, PostgreSQL databases, or using GoldenGate, Attunity or Qlik Data Integration Platform for data replication, we can help. 

Whether you have a simple deployment with basic needs, or a mission critical estate with complex high availability requirements, RadixTrie is the right choice to fit your business goals and your budget.

We offer a premium level of service to all our customers, whether you are an SME or a major corporation. Our offerings scale from smallest business needs right up to the largest, complex enterprises. 

This includes: 

• 24/7 support;
• All projects included;
• Flexible pricing that adjusts as your estate changes;
• A team of senior experts always available;
• Proactive assessments and improvement initiatives;
• A service delivery manager; and
• Access to the service desk.

When issues or abnormalities arise, you can quickly engage with our team of experts to ensure system stability and availability. 

With RadixTrie’s experts one call away, C-level executives will be able to:  

• Make informed decisions quickly;
• Increase value of technology to business;
• Increase return on assets; and
• Reduce business, operational, and financial risk. 

For database managers, we will help you to:  

• Monitor and review your estate in real time;
• Understand and optimise your environment proactively;
• Test and implement new technology and best practices with you;
• Establish a patching methodology that works for you;
• Deploy new features in an agile manner; and
• Reduce the time it takes to get a handle on the issues.  

As a team of DBAs, you will gain:  

• Access to a community of experts that can share their working knowledge and best practice tips;
• Exclusive membership to a safe team space to validate your findings, conclusions and recommendations; and
• A team of experts to discuss and manage errors with.