In compliance with South Africa’s Protection of Personal Information bill, including transparency, accountability, and choice regarding the collection and use of your personal information RadixTrie’s site follows the policy as stated below.
Processing means broadly anything done with the Personal Information, including collection, usage, storage, dissemination, modification or destruction (whether such processing is automated or not).
Some of the obligations under POPI are to:
Collection and Use of Personal and Non-Personal Information
In compliance with applicable law, RadixTrie collects information from different points on its sites, and is the sole owner of the information collected.
RadixTrie also collects the following non-personal information, if you provide it:
As is true of most websites, RadixTrie automatically gathers information about your computer, browser type, referring/exit pages, and operating system.
This may also include information collected from surveys, which may include contact information and demographic information. RadixTrie does not sell, share, or rent this information to others for their marketing purposes.
RadixTrie may, in compliance with applicable law, combine your information with information lawfully acquired from other organisations, and use it to improve and personalise services, content, and advertising.
RadixTrie may use this information in the following ways:
Choice / Opt-Out
You may choose to stop receiving RadixTrie’s newsletters or marketing emails at any time by following the unsubscribe instructions included in those communications, or you can contact us.
You may request information relating to our services through the digital forms provided on Radixtrie's website. To submit a request using these forms, you must supply contact information (e.g., name, email, phone number). This information is used by RadixTrie to provide the information requested.
RadixTrie posts customer testimonials that may contain personally identifiable information, such as the customer’s name. RadixTrie obtains customer consent to post names prior to posting the testimonial. If you want to remove personal information that is being publicly displayed on RadixTrie’s website, contact us at firstname.lastname@example.org.
Information Obtained from Third Parties
If you provide personal information about others, or if others give us your information, RadixTrie will only use that information for the specific reason for which it was provided, and only with consent.
RadixTrie may provide your personal information to companies that provide services to help with our business activities, such as offering customer service. These companies are authorised to use your personal information only as necessary to provide these services.
We may also disclose your personal information:
RadixTrie makes your contact information available to other users that you interact with to help complete the transaction.
Cookies and Other Tracking Technologies
You may disable cookies if your browser permits. The exact procedure will vary from browser to browser, but on most browsers the help section will tell you how to prevent your browser from automatically accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
RadixTrie uses your IP address to help diagnose server problems, and to administer our website. RadixTrie uses your IP addresses to analyze trends and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Every time you access RadixTrie’s website, some data is temporarily stored and processed in a log file, such as anonymous IP addresses, the browser types, the recalled page, or the date and time of the recall. These data are only evaluated for statistical purposes, to help us diagnose problems with our servers, to administer our sites, or to improve our offer.
RadixTrie’s emails contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the websites are used, and may be used in some emails to let us know which emails and links have been opened by recipients. This allows RadixTrie to gauge the effectiveness of our customer communications.
RadixTrie retains your information for as long as your account is active or as needed to provide you services. This includes information received through lead generation forms and business-related personal information. If you wish to cancel your account or request that RadixTrie no longer use your information to provide you services, contact us. RadixTrie will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Storage of Information; Transmission
When RadixTrie collects personal information directly from you, it follows generally accepted industry standards to protect the personal information submitted. RadixTrie does its best to protect your personal data. Once your information is received, RadixTrie uses strict procedures and security features to try to prevent unauthorised access. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore its absolute security cannot be guaranteed; any transmission is at your own risk. If you have any questions about security on the RadixTrie website, contact us.
RadixTrie has a companywide commitment to your privacy. To make sure your personal information is secure, please check that you are visiting our RadixTrie authorised website on the domain www.radixtrie.com. RadixTrie emails will only come from this domain. RadixTrie does not permit our employees to send or receive work-related emails from personal accounts or any other address.
Additional Policy Information
Updating / Accessing / Amending / Correcting Personally Identifiable Information
How to Contact Us
RadixTrie is responsible for the personal data collected from users of this website and determines the purposes and means by which such personal data are used, subject to applicable law.
RadixTrie (Pty) Ltd.
Unit 5 Randpark Ridge Office Park
2 Ateljee Street
Johannesburg, Gauteng 2194
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